Overnight website repair for North American small businesses

Broken by 5pm New York.
Fixed by your 8am.

We repair and care for small-business websites from Melbourne, Australia. Your 5pm is our 7am. We work while America sleeps, and your site is taken care of before you pour your first coffee. No night-shift premium, because overnight for you is an ordinary working day for us.

Fix my site overnight Free: is my site down right now?

The guarantee: if an overnight fix misses your by-your-morning deadline, that fix is free.

New York5pmYou brief us. Then sleep.

Melbourne7amWe clock on. Fresh, in daylight.

Your 8amFixedOr the fix is free.

Check your site right now, free

Type your address. We test it live from outside your network and tell you in plain English what is wrong, if anything.

A sixty-second audit you can run yourself

Count your keys

Your website runs on five things somebody controls. The only question is who. Check every box you can honestly check.

The domain. It is registered in your name, at a registrar you can log into today.The hosting. The account is yours, and you could log in right now.The passwords. Every login your site depends on is written down somewhere you control.The data. You could export your customer list and content today without asking permission.The knowledge. If your web person vanished tonight, the next person could take over from documentation.

Check the boxes above to see where you stand.

Help me get my keys back

Every client gets this in writing, on day one

The Owner's Bill of Rights

Your domain is registered in YOUR name, at a registrar YOU control.
Your hosting account is yours; we work inside it as a guest with our own login.
Every password, every login, every recovery email: yours, delivered day one, updated whenever they change.
Your data leaves whenever you say so, in a standard format, at no charge, with no delay.
Everything we build is documented so the next person, even our replacement, can take over without us.
If you ever change your mind, handover is part of the service: everything documented, everything yours, no questions asked.

We sign it. Ask your current web company to. Their answer tells you everything.

Why this company exists

This month, an Australian business's web agency vanished without warning. The site went down. The owner discovered they held not one key to their own assets: not the domain, not the hosting, not a single password. We mirrored what survived, brought the site back, and are returning every key. The Bill of Rights above exists because of that week.

A cared-for site starts answering in about 0.3 seconds. Google's research found more than half of mobile visitors give up past three seconds. Our competitors bid up to about US$65 per click to reach you, which tells you what your visit is worth. We would rather earn it with a free checker and a promise with a deadline.

Pick your rung

Free checker

Is your site down, slow, or insecure? Know in ten seconds, in plain English.

Check my site

Watch my site 24/7

US$19.97/month

We watch every five minutes from outside your network: downtime, certificate expiry, speed drift. Alerts the moment something breaks, and a plain-English health report every month. Satisfaction guaranteed: change your mind any time.

Start watching my site

Care plans

US$129-349/month

Maintain, protect, or perform. Updates, security, backups, speed, and a human who answers. Satisfaction guaranteed.

Talk care plans

Overnight fix

US$500-750, credited

Brief us tonight, fixed by your morning, or it is free. The fee is credited in full against any care plan.

Book the overnight fix

Run an agency? Our white-label overnight production desk runs US$799-999/month. Same clock, your brand. Ask about the desk.

Tell us where to send the fix

Brief us by 5pm New York, or any time in a Melbourne day, and it is usually diagnosed while you sleep. A person replies, not a ticket robot.

Broken by 5pm New York.Fixed by your 8am.